TERMS & POLICIES

Privacy Notice

Effective Date: November 17, 2020

Dr. Steve’s, LLC (“Dr. Steve’s,” “we,” “our,” or “us”) provides this privacy notice to describe how we collect, use, and share the information of individuals who visit our website(s) (collectively, the “Site”).

If you choose to use our Site, then you agree to the collection and use of information in relation with this privacy notice.

Age of Consent

You must be at least 18 years old to access the Site. If you are under 18 years old you are not permitted to use the Site for any reason. You must be of legal age in the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.

Information Collection

When using our Site, you may voluntarily provide personal information about yourself, including your name, email address, credit or payment card information, shipping address, billing address and any other information you choose to provide. We collect this information when you create an account, place an order, subscribe to our newsletter, join our Rewards Program, enroll in a giveaway or other limited-time promotional event, or interact with us for any other purpose.

We collect information relating to your interactions with us and our Site, including browser type, Internet Protocol (IP) address (which may be used to obtain your geolocation), Operating System (OS), order history, products purchased, language, location data, DMA (designated market area), pages visited and other activities on the Site, device type, date and timestamp time and date of visit, and other information we collect through the use of cookies and similar technology that make it easier to utilize our Site.

Information Use

We may use your information for any lawful purpose, including to:

• Facilitate the creation of and securing of your account on our network
• Identify you as a user in our system (past customer)
• Respond to your inquiries
• Send you purchase – related information such as confirmations, invoices, shipping updates, support messages, and technical notices
• Fulfill your order
• Operate and improve our services, including to provide better services, products, and opportunities to our customers and visitors to our Site
• Link or combine your information with information from other third-party providers to help us better understands your needs as a consumer
• Operate, personalize, and improve the Site, including for analytics purposes
• Send surveys, promotions, upcoming events, news about new products and services and marketing materials offered by Green Roads, brands within the Green Roads portfolio of brands and our selected partners, and for other marketing purposes
• Prevent, investigate, and detect fraud or illegal activity
• Comply with the law and to maintain the security of our Site; or
• Enforce our Site terms of service or if we believe disclosure is necessary to protect the rights, property or safety of Green Roads, our customers or others.

We may also use your information with your consent, or as otherwise disclosed at the time information is collected.

Information Sharing

We may share the information we collect with other parties, including the following:

• With third party vendors who process data on our behalf, such as [payment processors and email service providers.
• As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding.
• Pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, or to protect our rights or the rights of third parties.
• With your consent or as otherwise disclosed at the time of data collection or sharing.

We may share information that has been anonymized or aggregated without limitation.

Digital Advertising & Analytics

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Site and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

We may also work with third parties that collect data about your use of the Site and other sites or apps over time for non-advertising purposes. Green Roads uses Google Analytics and other third-party services to improve the performance of the Site and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our Site, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our products, new brands under the Dr. Steve’s portfolio and other updates. You can unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

Third-Party Links and Tools

The Site may provide links to third-party websites or apps. We do not control the privacy practices of those websites or apps, and they are not covered by this privacy notice. You should review the privacy notices of other websites or apps that you use to learn about their data practices.

The Site may also include integrated social media tools or “plug-ins,” such as social networking tools offered by third parties. If you use these tools to share personal information or you otherwise interact with these features on the Site, those companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public. Your interactions with third-party companies and your use of their features are governed by the privacy notices of the companies that provide those features. We encourage you to carefully read the privacy notices of any accounts you create and use.

California Privacy Rights

This section contains disclosures required by the California Consumer Privacy Act (“CCPA”) and applies only to “personal information” that is subject to the CCPA.

Personal Information We Collect or Share for a Business Purpose. We collect the following categories of personal information about California consumers: Categories of Personal Information Collected	Shared for Business Purposes in the last 12 months
Personal and online identifiers (such as first and last name, email address, or unique online identifiers)	Yes
Categories of information described in Section 1798.80(e) of the California Civil Code (such as physical characteristics or description, bank account number, credit card number, debit card number, or any other financial information)	Yes
Characteristics of protected classifications under California or federal law (such as race or gender)	Yes
Commercial or transactions information (such as records of personal property or products or services purchased, obtained or considered)	Yes
Internet or other electronic network activity information (such as browsing history, search history, interactions with a website, email, application, or advertisement)	Yes
Biometric information (such as call recordings)	Yes
Geolocation information	Yes
Professional or employment-related information	Yes

Return and Refund Policy

All new and unopened products come with a 30-day, money-back guarantee based on the delivery date as provided by the shipper. To receive a refund or to return products, please contact our customer support team at (888) 435-6766. For all products over 30 days, sales are considered final.

Exchange Policy:

If any products arrive damaged or broken, or part of your order is missing, you must notify the Company within 3 days of delivery.

Purchases Disclaimer: Given the uncertainty and rapid pace of change of relevant laws, Dr. Steve’s makes no representation as to the legality of CBD under laws applicable to you. Purchases are at your own risk.

Shipping Policy:

Shipping Options- Dr. Steve’s has partnerships with multiple carriers including FedEx, UPS and USPS Priority to best serve our customers. Depending on the location of the shipment, Dr Steve’s will select the best and fastest possible shipping service for your location. (PO BOX delivery addresses will ship with USPS Priority). Please note: As a result of the COVID-19 pandemic, our ability to ship overnight has become severely limited. When possible, we will return to our normal shipping practices.

Packaging may consist of corrugated boxes, bubble mailers, die-cut mailer, or pack mailers.

Processing timeframe: 2-3 business days from time payment is processed.

Arbitration:

Any controversy or claim arising out of or relating to your purchase or these terms and conditions, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Returns:

Merchandise returns must be made in accordance with Dr. Steve’s return policy available at Flosom.com.

TERMS & CONDITIONS

TERMS AND CONDITIONS AND REFUND POLICY FOR DR. STEVE’S, LLC

User Agreement:

You must read and agree to these Terms and Conditions before ordering any products from the Website. By placing your order you agree to be bound by the following Terms and Conditions:

Product Disclaimer:

I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This Product is not intended to diagnose, treat, cure or prevent any disease.

I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that the products listed on this website are not intended or to be used to treat any type of medical condition.

Warning:

Flosom is not intended for use by persons under 18 years of age. Consult a physician before using any of our Products if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other medications.

Terms and Conditions:

By ordering today I am authorizing the credit card I provide to be charged by clicking to order. I represent that I have read and agree to the Privacy Policy and full Terms and Conditions of this offer and I understand that I will be liable for payment of product that was shipped to me.

Guarantee:

We stand behind the products we manufacture and guarantee that they are brand new, authentic, and in original packaging.